Reviews by Theme
What Homeowners Say About Every Part of the Process
Every review below is organized by the theme our customers most often mention. Whether you’re facing an insurance claim, a storm emergency, or simply deciding whether your roof needs replacing at all, you’ll find a neighbor who’s been in your exact position.
What Makes Branded E Roofing Stand Out on Honesty?
Branded E Roofing has earned a reputation for telling homeowners the truth — even when honesty means a smaller job, a simple repair, or no repair at all. The reviews below describe moments when Jeremy and his team chose integrity over revenue.
★★★★★
“Had Jermey come check out my roof for damage, it was in good shape, with no damage, I had some door knockers (roofers) say I needed a new roof…”
joe B (JB)
Verified Google Review
★★★★★
“Had a great experience with Jeremy from Branded E. I called requesting a roof inspection, he came right away and was on time. He advised that the roof was still in good shape and didn’t try to sell me something that I didn’t…”
Jennifer Powers
Verified Google Review
★★★★★
“Got two quotes from two companies for a simple roofing repair. One quoted me $500 to replace 4 feet of shingles, while Branded Construction was honest about how easy the repair would be and offered a much better deal.”
Jonathan White
Verified Google Review
★★★★★
“Thank you, Mr. Jeremy, for all the help! I am so glad I found Branded E. There was a leak in my roof; Jeremy inspected the problem, found the root cause, and fixed it in no time at a low cost (in my case, it was free).”
Kunal Majumdar
Verified Google Review
★★★★★
“Jeremy is great to work with. He is professional, friendly and got the job done in a very timely manner. No payments up front, comes inspects the work then collects payment. I highly recommend him and his crew for any of your construction needs.”
Suzanne Parrish-Witt
Verified Google Review
★★★★★
“Branded E has excellent community involvement and investment which is why contacted them to begin with. I’m glad I did. They have excellent clear/quick and friendly communication. Excellent work completed quickly and moral integrity.”
S Romero
Verified Google Review
How Does Branded E Roofing Help With Insurance Claims?
Branded E Roofing walks North Texas homeowners through every step of the insurance process — from the initial roof inspection and photo documentation through the adjuster meeting and final approval — so the real damage gets covered and homeowners are never left to fight alone.
★★★★★
“My husband and I are so pleased with our experience with Jeremy! We had a good sized tree fall on our house during the latest round of storms, which caused us to file our first ever claim with our home insurance company. We were newbies…”
Laura Villarreal
Verified Google Review
★★★★★
“Jeremy Edgar and Branded E replaced my roof following a hail storm. Initially, I had trouble with the insurance company and Jeremy helped me navigate that and referred me to professional appraisers and adjusters who were able…”
don west
Verified Google Review
★★★★★
“Branded E had great service and excellent response time. We had insurance claim for hail damage on our roof that caused a bad leak. Jeremy helped explain everything beforehand and was there for every step. He made the headache…”
Heather M
Verified Google Review
★★★★★
“Honest and trustworthy. It took months to deal with my insurance company but Jeremy stood by me every step. Even reached out to my agent. Wish I had the money to do all the things I’d like to do because Branded E would definitely do the work! Couldn’t ask for more.”
Pamela Knight
Verified Google Review
★★★★★
“We recently had a hail storm and were concerned about roof damage. Jeremy came highly recommended to us, and his team did not disappoint! He inspected our roof and gutters on his own, filed an insurance claim for us, and met the insurance…”
Blair Platt
Verified Google Review
★★★★★
“I have nothing but good things to say about Jeremy and his company. I had a leak start up when we had rainstorms show up the week before Thanksgiving. This man did not put me off because of the holiday. He made an appointment and showed up…”
T Bayless
Verified Google Review
How Fast Does Branded E Roofing Respond to Storm Emergencies?
After severe North Texas weather, every minute counts. Branded E Roofing prioritizes emergency calls inside our service area and dispatches a local crew directly from our Decatur headquarters — the reviews below describe the response our neighbors actually received.
★★★★★
“If you need a roof I highly recommend Branded E. Our roof got damaged on March 4th, 2025 around 04:00 hours. Jeremy arrived at our residence just before 07:00 hours. He removed the larger branches that penetrated the roof and…”
Trent White
Verified Google Review
★★★★★
“My husband has already written a review for Branded E but I was so impressed with Jeremy and Branded E that I am compelled to write my own review. We had an urgent roof situation and called Branded E. Jeremy offered to come out within the…”
Debra K
Verified Google Review
★★★★★
“Jeremy with Branded E was amazing and even waited out a rain storm to fix our roof. His customer service is unmatched and he came to fix the roof the day after we reached out. I would highly recommend him to anyone!!”
Audrey Ash
Verified Google Review
Why Do Branded E Roofing Customers Come Back?
Repeat customers are the strongest endorsement a contractor can earn. The homeowners below chose Branded E Roofing a second time, referred a neighbor, or called because someone they trusted referred them — proof that the relationship doesn’t end at the final walkthrough.
★★★★★
“5 Stars – Honest, Reliable, and Full of Integrity. I’ve had Jeremy come out to inspect my roof twice over the past five years, and…”
Kenneth Rainbolt
Verified Google Review
★★★★★
“You can trust Jeremy and his team to surpass all expectations in quality, communication, service, and integrity. I really wanted my new roof to be as good as the first one he did for me a few years ago. I was so delighted that he was…”
Kate Felton
Verified Google Review
★★★★★
“We were referred to Branded E by a neighbor. Bryan and team were a pleasure to work with. A+ communication through the entire process of completing quality work from a hail damage claim that included roof & related vents,…”
Darla Vaughan
Verified Google Review
★★★★★
“Jeremy and his crew at Branded E have gone above and beyond for me and my family. They were prompt, thorough, professional, and did amazing work inside and out. Jeremy was very careful to walk me through each step of the process and I can’t recommend Branded E highly enough.”
Christopher Smith
Verified Google Review
What Full-Scope Restoration Work Does Branded E Roofing Deliver?
Roof damage rarely stops at the shingles. Branded E Roofing handles the complete storm restoration scope — roof, gutters, fascia, window screens, skylights, and more — under one contractor, one schedule, one point of contact. These reviews describe that full-scope experience.
★★★★★
“They showed up when they said they would, they underpromised and overdelivered, they coordinated with another company to handle two of the jobs I needed done instead of only telling me about what they specifically did, they gave me…”
Daniel Mastropiero
Verified Google Review
★★★★★
“Exceptional experience working with Branded E when having our roof, gutters, and fence replaced, and our interior skylight closed in. Jeremy is top notch and he operates the company with honesty and integrity at the forefront…”
Scott Schofield
Verified Google Review
★★★★★
“Exceptional work, value, and customer service. Perfect 10. From the initial consultation, updates, installation, addressing concerns, and follow up. I give them my highest recommendation.”
RanchDoc
Verified Google Review
★★★★★
“Crossing paths with Jeremy at Branded E has been such a blessing for my home and my happiness, I am so much better off after his crew finished the job I had for them from start to finish. They did the job that needed to be done right. Their experience and professionalism is second to none. They all show up to work ready to work. Thank you!”
Jimmy Don Nelson
Verified Google Review
★★★★★
“Anyone would be crazy not to use Jeremy. Super reasonable, fair, reliable, and overall one of the easiest decisions I have made. Being single mom who has seen people take advantage of me, this was never the case. He is 10000% honest and an…”
Robin Still
Verified Google Review